Sr. Service Account Manager - Account Manager T-Mobile Employee Review

1.0
May 8, 2019
Recommend
CEO approval
Business Outlook

Pros

T-Mobile has decent technology, heavy marketing and appears to have market share

Cons

Horrible management and Human Resources staff, lousy benefits, lack of support for employee development and poor leadership and management training

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T-Mobile Response
7y
Thank you for taking the time to share your experience with us. Rest assured that we do not take this lightly and it has been escalated to the appropriate parties.--Your T-Mobile Careers Team

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2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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