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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      T-mobile - Mobile Expert T-Mobile Employee Review

      5.0
      Mar 7, 2018
      Mobile expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great benefits, tuition assistance, childcare assistance, grants Quite often, flexible hours, room for growth

      Cons

      Political environment when wanting to move up, fluctuation in pay based on customer service scores of entire store (your co workers bad service effects your paycheck) although grants are great, pay for sales level recently increased but commission structure changes/ percentage payout based on survey scores make pay fluctuate

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      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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