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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      T-Mobile is a terrible place to work by design - Coach In Customer Service T-Mobile Employee Review

      1.0
      Jan 1, 2018
      Coach in customer service
      Recommend
      CEO approval
      Business Outlook

      Pros

      Large Service Discount Easy to get FMLA

      Cons

      No Equipment Discount. No Union Representation which is bad because with this shoddy company you need it . Substandard wages. No 401K match. 2 month delay before health insurance kicks in . 8 month delay before ESPP kicks in . You loan your money back to the company interest free during the 8 months leading up to ESPP purchase .

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      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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