We have lost our way but sadly the blame stress and pressure trickles down to front line employees - Retail Sales Representative T-Mobile Employee Review

3.0
Mar 2, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits benefits benefits great 401k health care and ample time off for illness and vacation many of my coworkers are great to work with This is an excellent part time job and although things have changed a bit it is still a great part time job. most managers seem to be flexible in accomodating schedules to other commitments

Cons

recent changes have thrown the company into disarray employees are confused and abused we feel the frustration of customers with the new changes I am disappointed that the company seems to be embracing the corporate model of outsourcing, cutting hours and pay at the bottom first

Explore other reviews about T-Mobile

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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