If you plan to stay there for a while, give it your all - RSA T-Mobile Employee Review

4.0
Nov 10, 2016
Recommend
CEO approval
Business Outlook

Pros

-Fair pay + comission -Team accomodates to your needs -A lot of team work -Team leaders and District managers stay in touch with every individual -Answered any questions I ever had even if it was a repetitive question

Cons

-Store goals and personal goals were never clear -Too pushy to upsell someone who just wanted to buy a $150 phone for example. -HOW we got paid was never clear to me. -Too many cold calls. -In general they were too pushy to try and upsell someone who was just gonna pay their bill. I understand its retail but there's obvious clues when a customer has NO interest in buying a $800 phone when they walk in with an on5.

Explore other reviews about T-Mobile

5.0
May 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Great working environment bonus after 5 years

Cons

None! Loved the company and opportunities there

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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