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      T-Mobile

      Engaged Employer

      T-Mobile reviews

      My life was miserable from the time I started until the time I quit. - Customer Service Representative T-Mobile Employee Review

      1.0
      Aug 8, 2011
      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      The health insurance is good. Discounted cell phone service. The toilets flush themselves. The sinks and paper towel machines are automatic.

      Cons

      Management & HR Department doesn't care about employee's, more sales than customer service, bad shift selection, went over a month with no coaching on metrics that were used to choose shifts.

      Explore other reviews about T-Mobile

      5.0
      Jun 9, 2026
      Virtual business account expert
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great pay if you are willing to work.

      Cons

      It can be stressful when you are not doing well.

      2.0
      Jun 24, 2026
      Retail store manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Wireless service discount Decent vision insurance Co-workers

      Cons

      Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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