It is what you make of it - Mobile Expert T-Mobile Employee Review

4.0
Dec 31, 2025
Recommend
CEO approval
Business Outlook

Pros

Must meet quotas. Working in a rural area they are a lot more lenient, but busier stores = higher expectations. Which also means more money

Cons

Troubleshooting. There can be times where you’re helping a customer with their phone rather than getting commission from making actual sales.

Explore other reviews about T-Mobile

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

Great pay if you are willing to work.

Cons

It can be stressful when you are not doing well.

2.0
Jun 24, 2026
Recommend
CEO approval
Business Outlook

Pros

Wireless service discount Decent vision insurance Co-workers

Cons

Leadership Scheduling Work/life balance Stress Broken everything - half of the tools and resources don’t work No room to grow your career anymore unless you suck up. If you’re blunt and honest you’ll be an outcast - they’ve fostered an environment where they only want cheerleaders. Constantly changing goal posts Frequent restructuring

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