Managers are horrible - Production Worker Swissport Employee Review

2.0
Oct 21, 2024
Recommend
CEO approval
Business Outlook

Pros

The pay is good $18.50 right off the bat. They give you free uniforms.

Cons

Management treats their hardworking employees like crap, while the lazy workers get no penalties. They say if you miss a certain amount of days you get write ups and then terminated, but some people have disappeared for weeks just to return whenever and work as usual. People miss multiple days of work throughout the week, and are still employed. They make you use a pass to go to the restroom like it’s middle school, and we only get a 30 minute lunch break. Managers also don’t help with packages, even when a truck or plane is about to be late, yet they complain about late departure times. Lastly, even when we get things done on time, the managers still lecture and are unappreciative.

Explore other reviews about Swissport

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a lot as an aircraft fueler, my manager at the time recognized my hard work and offered me a lead position. there was plenty of overtime and opportunities to explore different aspects of aircraft fueling. If I could I would definitely return to the company and get into management.

Cons

some employees I worked with made most of my shifts harder than they had to be. the job itself was easy and enjoyable for the time being even with call offs and no shows.

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a sense of family culture at the airside level, and that was one of the few genuinely positive parts of the experience.

Cons

Unfortunately, the overall environment was overshadowed by micromanagement and a culture where communication often felt dishonest. There were situations where it seemed like management claimed conversations or warnings had happened when they had not, only to move quickly to write employees up. The lack of consistency and trust made the workplace frustrating and difficult to navigate. There also seemed to be high turnover, along with very little clear direction or path for growth. On top of that, some business practices came across as focused on avoiding providing proper benefits, which left a negative impression.

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