Pros
Meet people from all over the world. It was a pleasure helping people by lowering the stress that involve traveling by airplane.
Cons
Back in 2015 when I got hire with them, I did not receive any simulation training. The only option that they offered me was to shadow other co-workers.It was a fast paste environment with lot of passengers to check in at the ticket counter. I was working for two of their customers: air France airline and Saudi airline. I will get pressure by the Swissport's supervisor, the Airline supervisor and their manager at the ticket counter to check in passengers without prior training. I usually worked from 09AM to 100PM for Saudi airline and that same day, they will schedule me to work for Air France airline from 8PM to 12 AM. I had this crazy schedule 2 time a week, and most of the time, I will get off work at 1AM or 2AM the next day because after boarding the plane you are only allow to leave 15 minute after the plane has departed. For the whole time I was working with Swissport before switching to the company that acquired the Air France contract, I was using my own uniform, management didn't provide uniform while most co-workers were issued their uniforms. There are a lot of discrimination from management. They also were not accommodating parking for employees. The stress of the job is just too much compare to he pay which was not great. employees are required to stand and walk for the entire shift. Food at the airport is very expensive.