Not a great place to work for - Operations Agent Swissport Employee Review

1.0
Dec 12, 2022
Recommend
CEO approval
Business Outlook

Pros

There are no pro's to this job.

Cons

Everything, they expect you to do more than what your paid to do, management never does their job, majority of the time Employees train themselves to do every job in the airport instead what they are hired for. Including managements job, if there is a problem more times than not you have to figure it out for yourself. High turn over rate, pay structure isnt great. coworkers are great but everything there is just a mess and not worth the headache.

Explore other reviews about Swissport

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a lot as an aircraft fueler, my manager at the time recognized my hard work and offered me a lead position. there was plenty of overtime and opportunities to explore different aspects of aircraft fueling. If I could I would definitely return to the company and get into management.

Cons

some employees I worked with made most of my shifts harder than they had to be. the job itself was easy and enjoyable for the time being even with call offs and no shows.

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a sense of family culture at the airside level, and that was one of the few genuinely positive parts of the experience.

Cons

Unfortunately, the overall environment was overshadowed by micromanagement and a culture where communication often felt dishonest. There were situations where it seemed like management claimed conversations or warnings had happened when they had not, only to move quickly to write employees up. The lack of consistency and trust made the workplace frustrating and difficult to navigate. There also seemed to be high turnover, along with very little clear direction or path for growth. On top of that, some business practices came across as focused on avoiding providing proper benefits, which left a negative impression.

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