Avoid at all costs, try other ground services contractors before coming here - Ramp Agent/Baggage Handler Swissport Employee Review

1.0
Aug 23, 2022
Recommend
CEO approval
Business Outlook

Pros

Free parking, some good people there holding the place together, just barely.

Cons

Unorganised, untrained, crap hourly rate, expect everything and demand everything and give you nothing but an hourly rate of pay. Mangement have their head in the clouds, the talk a good talk but deliver on nothing, no training structure really in place, they have limited amount of qualified trainers. They hire non-stop, turnover is so high, if you go away for a holiday and on your return there is so many new staff, you think that your the new guy. Leading hands are kids given the role as they have no one else, it is amazing there has not been a major incident with this company to date.

Explore other reviews about Swissport

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a lot as an aircraft fueler, my manager at the time recognized my hard work and offered me a lead position. there was plenty of overtime and opportunities to explore different aspects of aircraft fueling. If I could I would definitely return to the company and get into management.

Cons

some employees I worked with made most of my shifts harder than they had to be. the job itself was easy and enjoyable for the time being even with call offs and no shows.

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a sense of family culture at the airside level, and that was one of the few genuinely positive parts of the experience.

Cons

Unfortunately, the overall environment was overshadowed by micromanagement and a culture where communication often felt dishonest. There were situations where it seemed like management claimed conversations or warnings had happened when they had not, only to move quickly to write employees up. The lack of consistency and trust made the workplace frustrating and difficult to navigate. There also seemed to be high turnover, along with very little clear direction or path for growth. On top of that, some business practices came across as focused on avoiding providing proper benefits, which left a negative impression.

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