Decent starting pay...very physically demanding work - Ramp Agent (UPS Account) Swissport Employee Review

3.0
Feb 12, 2013
Recommend
CEO approval
Business Outlook

Pros

Starting pay is well above minimum wage and what most other companies start you at. Employees are very team work oriented. Part time shifts (only), so excellent as a second job or if youre currently a student.

Cons

Part time only. Shift length averages 3.5-4 hrs and a typical work week is about 20-25hrs. Job is outdoors and must be completed in any weather...rain, heat, cold, etc.,etc., (with the exception of thunder). Supervisors are a bit on the disorganized side, which can make for a chaotic and inefficient work environment. Company is VERY slow to train and certify employees in other areas of the job...which are necessary. Meaning you get stuck with crappy work details for a lot longer than your probationary period (3 months), and it also slows down the operation. Almost no opportunity for advancement. No health benefits.

Explore other reviews about Swissport

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a lot as an aircraft fueler, my manager at the time recognized my hard work and offered me a lead position. there was plenty of overtime and opportunities to explore different aspects of aircraft fueling. If I could I would definitely return to the company and get into management.

Cons

some employees I worked with made most of my shifts harder than they had to be. the job itself was easy and enjoyable for the time being even with call offs and no shows.

1.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There is a sense of family culture at the airside level, and that was one of the few genuinely positive parts of the experience.

Cons

Unfortunately, the overall environment was overshadowed by micromanagement and a culture where communication often felt dishonest. There were situations where it seemed like management claimed conversations or warnings had happened when they had not, only to move quickly to write employees up. The lack of consistency and trust made the workplace frustrating and difficult to navigate. There also seemed to be high turnover, along with very little clear direction or path for growth. On top of that, some business practices came across as focused on avoiding providing proper benefits, which left a negative impression.

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