Bad management and no access to help from HR - Customer Service Agent Swissport Employee Review

3.0
May 23, 2026
Recommend
CEO approval
Business Outlook

Pros

Liked the job tasks itself and good training provided

Cons

Terrible managment, got payed incorrectly for 4 months straight and no access to HR or anyone who could help, also had a serious incident with another colleague at work and management did nothing and I was forced to quit.

Explore other reviews about Swissport

5.0
Mar 12, 2026
Recommend
CEO approval
Business Outlook

Pros

Great employer has good health insurance

Cons

Night time shift and day shift is limited

5.0
Apr 20, 2026
Recommend
CEO approval
Business Outlook

Pros

Learned a lot as an aircraft fueler, my manager at the time recognized my hard work and offered me a lead position. there was plenty of overtime and opportunities to explore different aspects of aircraft fueling. If I could I would definitely return to the company and get into management.

Cons

some employees I worked with made most of my shifts harder than they had to be. the job itself was easy and enjoyable for the time being even with call offs and no shows.

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