Pros
Staff Discount Card Friendly Staff to work with Good customers Chance to advance to management within store Good training with right manager
Cons
Not enough hours for stores: Managers & Assistant Managers work 50 hour weeks, but get paid for 39. Don't get that time back and I've had to take an unpaid holiday even though I worked 70+ hours in week before Christmas and only got paid for 39 hours. Only two staff in some times, customers do not get the service they deserve because of this. Area managers hopeless, do not listen to people below. They just swan in and out and don't actually do a great deal. Have favourites, who tend to be better treated. Also have asked members of staff to lie when a store was under investigation to save own skin. Some members of staff were on 3 hour contracts, which the manager then wanted to cut to 2.5 hour contracts?! What's the point of a person coming in for 2.5 hours a week. Bonuses are a joke, don't actually know of anyone obtaining them in my area.