DONT JOIN THIS COMPANY!! - Sales Associate Sunglass Hut Employee Review

1.0
Nov 28, 2024
Recommend
CEO approval
Business Outlook

Pros

You get 2 free pairs in a year. (You have to pass probation before)

Cons

This is the most disgusting company I've ever worked for they treat their employees like absolute crap, they are very arrogant and demanding, you must sell a certain amount in a certain amount or hours, in summer time it's not too bad but in winter it's near enough impossible, the whole company is corupt. They belittle you if you don't reach store targets which are set way too high, they use staff while on their probation then fail it and get another staff members in so they don't have to give you anything. They pay barely minimum wage, if you're 16-18 you're paid £5.65, 18 -2+ - 8.65 21+ 11.44 which is only if the manager decides that's what th3y want to pay you because they pick and choose what to pay you, I honestly wouldn't waste your time. They have a commission scheme which is near enough impossible, they make staff work straight after surgery, they cut all the hours randomly, they're never happy with how much money you make. The area managers and regional managers treat all management like garbage, they pressure them and tell them they will loose their jobs if target isn't met all the timethe training is a joke, they make up reasons to fire people for no reason . I personally resigned because of these reasons and I highly recommend look else where. This job will ruin your mental health and you will become burnt out

Explore other reviews about Sunglass Hut

5.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

My location and Manager was amazing.

Cons

Typical retail job, not enough hours.

4.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Getting 1% of your sales commission every month + base play + bonuses depending on how well the store does adds up a lot. When I worked here, I was one of the best sellers in my district and my store was 14/21 in our district - which led to me making roughly $21-$23 an hour once you added everything up and divided by the amount of time that I worked. Stocking and pushing stuff to the floor is cartoonishly easy considering how small the sunglasses and that packaging actually is. AP is super easy because there's not that much ground to cover. The biggest thing is that this job basically lives and dies by how good of a seller you are and how much of a people person you are. 80% of this job is just about making sales and hitting company quotas and the other 20% is visual merchandising, operational management, making schedules, etc.

Cons

In my district, the district manager kept badgering us about our numbers and moving goal post for us even when we were off the clock and getting in touch with him was nearly impossible. They're also really nitpicky when it comes to how you allocate hours and how you schedule people - even when the store is already meeting company goals. There's also just a lot of straight up favoritism in upper upper management and a lot of nonsense decisions the DM just made because of "vibes" and nothing else. They pushed a lot of unrealistic goals for stores on super short notice and they came up with a lot of ideas that were just kinda trash - while forcing us to swallow it and to try to make it work.

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