Don't work here full time. - ASM- Assistant Store Manager Sunglass Hut Employee Review

1.0
Jun 11, 2024
Recommend
CEO approval
Business Outlook

Pros

Annual allowance (amount dependent on position) to spend on sunglasses

Cons

- Toxic and corrupt leadership (and this is not said lightly) - Bare minimum pay - Bare minimum annual leave and sick leave benefits (as little as they can give legally) - The company is lessening store hours, meaning no shifts available and constantly understaffed because they don't want to pay employees to rock up - Unprofessional leadership in high positions (who are known to engage in sexual and other types of misconduct with no punishment) - No protection or support from thieves and dangerous people in the general public - constant threats to personal safety with open displays of stock - 9/10 stores don't have a back room or places to store food and belongings, forcing you to buy lunch every day which adds as an expense with already bare minimum pay grade - Blame you for theft when they give no hours to stores to put more people on, take off all locked glass to make the most expensive brands out ready for taking, refuse to hire a security guard for any shop despite thousands of dollars in losses all day. You will eventually get the "kind demotion" conversation or just ousted out completely for this - Unrealistic expectations of store employees with no support or guidance (e.g. make $10,000 between 3-4 people instead of giving us 5-6 people who could make that quickly and address theft) - half hour lunch breaks instead of an hour like most retail and other establishments - limited budgets/access to office supplies - this will probably come out of your own pocket along with water - Nowhere to progress career-wise beyond store manager, as regional managers are 3-5 spots per state, even less as you go up - expect you to do work on your days off (online or come in when its too busy on your RDO) - You will be walked all over by your management and blamed for every issue and short-coming that is their fault so they escape punishment

Explore other reviews about Sunglass Hut

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

good pass time to earn money on the side

Cons

loads of online learning materials and lectures you need to consistently watch and do quizzes on

1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

you get to make connections with some fun customers and you get a free pair of glasses once a year.

Cons

literally everything else is a con. management is very discriminatory and favors people who are closer in race/ethnicity. they do NOT take criticism well but will micromanage every single thing you do or don’t do. the stores are unkept and literally dirty in every way imaginable. you will never be offered a raise. you will never be offered to move up. if you’re part time, you can expect 4 hours a week and that’s it. if you ask for more hours you likely won’t get it but they will call you last minute (often hours before a shift) as soon as they need someone for coverage. commission is like maybe 1%. goals are sometimes unreasonable and do not adjust according to weather, events, traffic, etc. management constantly watches surveillance cameras throughout the day just to nitpick employees in real time.

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