Worst three months of my life. - Sunglasshut Sale Associate Sunglass Hut Employee Review

1.0
Aug 4, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay day every month and basic commission.

Cons

The mangager would accuse staff of theft, which occurred frequently. Yet it is known that Gary, the manager, once flirted with staff members friends on the shop floor whilst his back turned to a theft occurring. Another example is how he left a member of staff still on probation in the shop by herself during peak time so he could take another member of staff out for lunch, thus allowing another theft to occur. Because of this he fired her with no warning infront of a shop full of customers, therefore going against procedures. A lack of training of basic policy and procedures meant we were left unaware of what to do, we would be threatened weekly with being sacked. If the manager lost his temper we would later find kick and punch marks in the walls upstairs, frequent illegal substances in the building, even consideration of growing substances in the building. Once a pair of frames came in with no delivery note and his words were 'put it on eBay and go half's'. Other great managerial aspects were changing the shift times and dates of staff without letting them know or at least having the ability to see, then threaten them if they didn't work it; leaving a customer half way through transaction to go talk to his girlfriend, texting females who had just handed their cv in asking them out. We would be bad mouthed to one another, which is funny as a team of three, we were certainly close.

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5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

good pass time to earn money on the side

Cons

loads of online learning materials and lectures you need to consistently watch and do quizzes on

1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

you get to make connections with some fun customers and you get a free pair of glasses once a year.

Cons

literally everything else is a con. management is very discriminatory and favors people who are closer in race/ethnicity. they do NOT take criticism well but will micromanage every single thing you do or don’t do. the stores are unkept and literally dirty in every way imaginable. you will never be offered a raise. you will never be offered to move up. if you’re part time, you can expect 4 hours a week and that’s it. if you ask for more hours you likely won’t get it but they will call you last minute (often hours before a shift) as soon as they need someone for coverage. commission is like maybe 1%. goals are sometimes unreasonable and do not adjust according to weather, events, traffic, etc. management constantly watches surveillance cameras throughout the day just to nitpick employees in real time.

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