Store Manager - Store Manager Sunglass Hut Employee Review

1.0
Dec 5, 2016
Recommend
CEO approval
Business Outlook

Pros

Fun customer base to work with. Being involved with the Fashion Industry at the eyewear level.

Cons

I had worked for Sunglass Hut for close to 20 years. Once Luxottica took over the passion and ability to successfully grow was taken away. When it comes to upper-management.watch what you see and do not listen to what they say it the best advice. As stated in other Luxottica reviews this company hires upper management that has no loyalty to the dedicated lower management and associates. Regionals are not there to motivate you, but to get rid of you (There is a very high turnover). You will work until you are ready to drop from exhaustion. When I left this Company, I had close to 400 hrs. of PTO that I could never use (When I told the Regional that I was exhausted and was ready to drop from constant 60-70 hour work weeks, he said "You need to be in the store making sales not going on vacation"!!! Corporate supports all negative actions from the Regionals, do not waste your time calling HR. HR informs the Regional of the call and issue......this is your nail in your employment coffin.

Explore other reviews about Sunglass Hut

5.0
May 12, 2026
Recommend
CEO approval
Business Outlook

Pros

good pass time to earn money on the side

Cons

loads of online learning materials and lectures you need to consistently watch and do quizzes on

1.0
Jun 8, 2026
Recommend
CEO approval
Business Outlook

Pros

you get to make connections with some fun customers and you get a free pair of glasses once a year.

Cons

literally everything else is a con. management is very discriminatory and favors people who are closer in race/ethnicity. they do NOT take criticism well but will micromanage every single thing you do or don’t do. the stores are unkept and literally dirty in every way imaginable. you will never be offered a raise. you will never be offered to move up. if you’re part time, you can expect 4 hours a week and that’s it. if you ask for more hours you likely won’t get it but they will call you last minute (often hours before a shift) as soon as they need someone for coverage. commission is like maybe 1%. goals are sometimes unreasonable and do not adjust according to weather, events, traffic, etc. management constantly watches surveillance cameras throughout the day just to nitpick employees in real time.

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