Don't believe the positive reviews you find - the company pays for them to be faked - Customer Service Agent Sullair Employee Review

1.0
Aug 27, 2024
Recommend
CEO approval
Business Outlook

Pros

Very few positives. I would say the starting pay is good and will lure you in but don't expect to make much more than that, even after a few years of service.

Cons

Terrible management, high turnover, low raises, outdated tech and processes on every level, horrible treatment of employees and burnout. Don't expect to grow in the company unless you have nepotism on your side, concerns about working conditions and mistreatment will be largely ignored. Every couple of years a new consulting firm is brought in to assess and make cuts, and then members from that firm are hired in and it's a constant revolving door of failed process attempts and falling short in the industry.

Explore other reviews about Sullair

5.0
Aug 8, 2024
Recommend
CEO approval
Business Outlook

Pros

I appreciate this company for allowing me to work with real industry pros! In addition, they love what they do, which inspires me more. Most importantly, we have incredible, brilliant, and forward-thinking leaders.

Cons

This is a good company|!

2.0
Oct 9, 2025
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Decent pay, good work-life balance

Cons

Leadership at the director level is consistently poor and one of the company’s biggest liabilities. Many directors lack the basic communication, accountability, and people-management skills required to lead teams effectively. Feedback is routinely ignored, follow-through is unreliable, and decision-making often feels arbitrary or politically driven. The company also does not honoring two-week notice periods, immediately terminating employees after they resign. This practice is unprofessional and short-sighted, sending a strong message that respect only goes one way. It creates a culture of fear, discourages transparency, and damages the company’s credibility with current and future employees.

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