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Starboard Cruise Services

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This job probably isn't for me, but beware too! - Retail Sales Associate Starboard Cruise Services Employee Review

1.0
Apr 9, 2026
Recommend
CEO approval
Business Outlook

Pros

There are sale items only for employees aside from other discounts.

Cons

Very strict rules with no flexibility at all! You'll have to stand for hours without sitting or leaning and continuously entertaining and trying to sell to guests. I feel like this is a robot's job and feel terrible here! This job probably isn't for me, but beware too!

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Starboard Cruise Services Response
2mo
Thank you for taking the time to share your experience. We’re sorry to hear that your role as a Retail Sales Associate didn’t meet your expectations. We’d like to clarify for readers that this position is part of our onboard retail operations on cruise ships, which differs significantly from roles based in our corporate offices. Working at sea can be uniquely demanding, with a fast-paced, guest-facing environment that requires high energy and long periods on your feet. While many team members enjoy this dynamic setting, we understand it’s not the right fit for everyone. We do appreciate your feedback regarding flexibility and working conditions. Creating a supportive environment for our crew is important to us, and we continuously review our policies and onboard practices to ensure they balance operational needs with employee well-being. We wish you all the best in finding a role that better aligns with your preferences and career goals.

Explore other reviews about Starboard Cruise Services

5.0
Jun 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Great culture, Helpful Training, Manageable Work, Helpful Recruters and Staff

Cons

The interview process was long

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Starboard Cruise Services Response
1w
Thank you for taking the time to share your experience! We're so glad to hear you've enjoyed our culture, training, and the support of your team. Creating a positive and collaborative workplace is something we truly value. We also appreciate your feedback about the interview process. We're always looking for ways to improve the candidate experience while finding the best fit for our team. Thank you for being part of Starboard Cruise Services, and we wish you continued success!
5.0
May 13, 2026
Recommend
CEO approval
Business Outlook

Pros

I’ve had such a positive experience with Starboard. From the very beginning, the team has been welcoming, professional, and incredibly supportive. The environment feels collaborative, fast-paced, and genuinely motivating, and it’s clear that there’s a strong culture of growth and teamwork behind everything they do. What stood out to me most is how much care goes into both the employee and client experience. Everyone I’ve interacted with has been kind, knowledgeable, and willing to help, which makes such a difference when starting a new opportunity. I’m really excited to continue learning and growing with a company that values people, communication, and excellence the way Starboard does. Grateful for the opportunity and looking forward to what’s ahead!

Cons

The pace can definitely be fast at times, especially while learning new systems and processes, but it also creates a great opportunity for growth and development. There’s a lot to learn in the beginning, which can feel overwhelming at first, but the team is supportive and willing to help you succeed. Like any growing company, balancing multiple priorities is part of the experience, but it keeps the work dynamic and engaging.

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Starboard Cruise Services Response
1mo
Thank you so much for your thoughtful review. We’re grateful to hear that your experience at Starboard has been so positive and that you’ve felt supported by both the team and our culture. Creating a collaborative, growth-oriented environment is incredibly important to us, and we’re happy to know that’s reflected in your experience. We also appreciate your feedback on onboarding, training, and cross-team communication as we continue to grow and improve. Thank you again for taking the time to share your experience. We’re excited to have you on the team and look forward to what’s ahead!
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