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Stanford University

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To LBRE, or not to LBRE - Customer Service Representative Stanford University Employee Review

1.0
Jan 24, 2017
Recommend
CEO approval
Business Outlook

Pros

Colorful scenery, abundant shuttles to and from campus.

Cons

There are many downsides working in this department and this pertains to upper management. LBRE (Land, Buildings & Real Estate) particularly hires people who prefers directing people than rolling up their sleeves to help out when the time is needed. They are completely siloed and are not team players. There's no "I" in team. There was one instance where a customer needed help, which was provided, yet they still complained. When management got wind of this, there was no fact finding on what really happened nor what next steps should be. They would rather throw the support personnel under the bus. Why would anyone want to work for a place that does this to their employees? This environment doesn't reward you, but gives the opposite effect.

Explore other reviews about Stanford University

5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Good healthcare benefits, cost covered by departments

Cons

Very high COL for the stipends - many students spend >60% of salary on rent.

4.0
Jun 19, 2026
Recommend
CEO approval
Business Outlook

Pros

Overall, Stanford is an amazing place to work. The environment and benefits can't be beat. You can go for a swim on your lunch break or a walk around the lake. The recreational classes and opportunities are usually great. Eating at the dining hall, although pricy, is a real treat.

Cons

If you're not senior management, faculty, development, etc., Stanford's pay has not kept up with the cost of living in the area. If you come for a job from outside of California, be prepared for a real shock when you see the kinds of rentals and the prices. Beauty has a price. You will not be able to live near campus as the average employee. Unless you're really familiar with the traffic in California, don't look at places that you think are an hour away, because they'll be two hours away by car. And you'll have to pay to park on campus, so not driving at all is your best option. Many administrative jobs are held by partners of people working in tech or faculty, because that's the only way you can afford to live there. If you don't have a partner making $200K+, you'll be taking the train or bus for an hour. If you're thinking about buying a house and you don't have a suitcase of cash, that sound you're hearing is my laughter. It's also important to realize that the working conditions across campus vary by unit. Working at the Graduate School of Business will seem more like a corporate job; working in Medicine could be brutal; and the treatment you will get can vary by department.

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