Toxic, cult-like environment - Front Desk Receptionist SoulCycle Employee Review

2.0
Oct 31, 2024
Recommend
CEO approval
Business Outlook

Pros

I loved the perks of discounted merch, free classes, and getting to know awesome customers over time.

Cons

The manager and assistant manager were bullies. Popular teachers were put on a pedestal and praised to the point where they transcended the rules. If I upheld the rules from the training I received in a situation in which a popular teacher wanted me to bend rules for them, I would actually get in trouble for it. It was a clique, so if you were outside it, it was pretty miserable.

Explore other reviews about SoulCycle

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

2.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Fun and you meet great people

Cons

Horrible HQ staff and leadership who does not care

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