super easy job, bad pay and not the best work environment - Studio Crew SoulCycle Employee Review

3.0
Jan 18, 2022
Recommend
CEO approval
Business Outlook

Pros

Easy job, tasks weren't demanding mentally or physically. Loads of downtime if you're studio crew and most employees will just go on their phone during classes. Free classes and being able to bring multiple guests to classes for free plus a 50% off retail discount were really nice.

Cons

Short and bad hours, 5:15am shifts weren't ideal and I wasn't able to get more than about 10 hours per week despite the job listing saying 20 hours. The work environment felt like a sorority. Girls were cliquey and you won't fit in if you're new. I was often left out of conversations and sent to the bathroom to clean while the other employees stood at the front desk and chatted. Studio crew is basically a cleaning crew. Most tasks were just cleaning bathrooms and bikes and not much actual front desk work.

Explore other reviews about SoulCycle

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

-Flexible hours -Kind people -Free classes

Cons

-Needy Clients -Sometimes early mornings

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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