A good part-time job - Key Holder SoulCycle Employee Review

3.0
Sep 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Pretty flexible part-time hours, you get to work as a team and as a result become close with other team members, a fun atmosphere that celebrates both riders and staff, and free classes / free guests

Cons

There's not much allowance for growth within the company. The front desk is essentially a cleaning crew and a lot of our job is cleaning bathrooms, toilets, dirty bikes, etc. Even as a key holder you are only paid the slightest bit more than front desk for having more responsibility

Explore other reviews about SoulCycle

5.0
Feb 6, 2026
Recommend
CEO approval
Business Outlook

Pros

-Flexible hours -Kind people -Free classes

Cons

-Needy Clients -Sometimes early mornings

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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