great work environment, but high turnover / very temporary - Front Desk Staff SoulCycle Employee Review

4.0
Aug 17, 2020
Recommend
CEO approval
Business Outlook

Pros

I had a great time working at soul. I was part time and taking online classes so I didnt mind the early morning and late night shifts as it was easier for me to work the rest of the day. I loved the free workout classes, clothing discounts, and other neighborhood perks at nearby stores (free lashes, free waxes, coffee discounts). the people who work there are so so nice and close friends

Cons

they tend to be understaffed so it is hard to find someone to take over your shift, and this also means its difficult to take vacations. its a very fast paced environment as well, so you are quite useless during your first 5 shifts or so but you have to learn as you go. turnover can also be high because people get so burnt out.

Explore other reviews about SoulCycle

5.0
Apr 27, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Fun environment, good people, ride for free

Cons

Lots of cleaning involved around the studio and bathrooms

4.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Great place to work with a friendly and supportive team. Everyone is approachable and willing to help, which makes onboarding and day-to-day work much easier. The work environment is collaborative, and management is generally flexible and understanding. Overall, it's a positive workplace where people genuinely want to see each other succeed for the most part.

Cons

While the immediate team was excellent, upper management often appeared disorganized. It was challenging to receive timely feedback on performance, and the review and compensation processes lacked clear communication and transparency.

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