Disappointing experience (may have been due to my specific location) - Seasonal Cast Member Sephora Employee Review

2.0
Apr 7, 2014
Recommend
CEO approval
Business Outlook

Pros

- Opportunity to learn about products (IF you are a permanent employee) - Opportunity to help clients find the right product for them (fulfilling)

Cons

- Lack of communication (basic things, like an employees' daily responsibilities, were never communicated) - Virtually no training (the business' rubric for training needs to be changed; a lot of unnecessary busy work and no communication regarding the expectations for an actual day on the job) - Very few hours (about half as many hours as employees were told they would get when they were hired)

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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