Can be crazy busy, especially holiday season - Anonymous employee Sephora Employee Review

3.0
Sep 25, 2012
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Very innovative, brilliant marketing and products. If you are a strong person, would recommend the merchandising or marketing depts. avoid IT. This is not a technology focused company.

Cons

Politics can get to you. Expect poor work life balance 3 and 4th quarters of the year Some departments are heavily focused on like merchandising. Definitely not a tech focused company. If you are in IT they will band aid something to death before investing in a rewrite.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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