Store Dieector - Store Director Sephora Employee Review

1.0
Sep 28, 2017
Recommend
CEO approval
Business Outlook

Pros

Sephora's values were a key part of the business years back and unfortunately are no longer represented. Brand partners are amazing to work with! I wish they were still allowed in the stores. They give so much knowledge and bring positive energy to the environment.

Cons

Upper leadership is unprofessional and speaks negatively about Store teams that even cross the lines with HR. Unless you are in the click of Sephora, you will not advance and this applies to every level in the company. Very sad where the company is now from where Sephora began and what it represented.

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5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

fun getting gratis and hosting in-store events, meeting brand ambassadors/managers, socializing with clients

Cons

manager created a weird environment -- coaching moments were sometimes extremely aggressive for a retail environment; strict on not applying makeup to clients unless they purchase a service. once made me move from a disabled client quickly because I was "spending too much time with them" and to further boost the store sales. felt extremely unethical.

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