"Sephora..once upon a time" - Cast Member Sephora Employee Review

4.0
Jan 26, 2009
Recommend
CEO approval
Business Outlook

Pros

Learn a lot about products with trainning from acct. excutives, a new brand comes in about twice a month and you recieve lots of gratis for participating. I love helping customers choose products and with sephora having all the diffarent brands and being an open counter, their was a favorite product in every brand and also made it possible that their was a product for eveyone.

Cons

You have to wear uniforms and they are ugly! somtimes you would be zoned in areas of the store for long periods of time, their was enough of us working that the rotaion should not have been a problem.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

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