Dillusuons of Grandure - Anonymous employee Sephora Employee Review

3.0
Jul 13, 2017
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

•You get free makeup •You work in a virtual makeup box of products •Working with people and seeing different techniques to apply product •Creating a network of friends that can last a lifetime (be it from coworkers or outside brand representatives that come visit the store)

Cons

•The pay. You are going to get less than ANY OTHER makeup retailer out there. They tell you it's "competitive" but it's less than McDonalds •Due to the recent economic crisis, hours get cut daily. You could end up with no pay and barely any hours and you aren't allowed to say anything about it. If you do, you are pulled into a meeting with the management and treated rudely. •There tends to be different rules for different staff. Sally could be working there for 6 months but if she's well liked by everyone then she can get away with more than others •The company is too top heavy. A lot of CEOs who aren't aware of the overall goal of the company are refusing to look at the big picture. They seem to believe the company is something it is not

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

3.0
Mar 18, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Loved learning more about products and working with most of the other team members. Helping people find products that worked for them was really fun.

Cons

Managers are WEIRD. They play favorites and will talk about it while you are standing right there. Practically make you beg for hours. If you are anything other than the current viral makeup style look, you will get less opportunities. Leadership acts like mean high school girls. Working here took away a lot of my passion for the beauty industry for a long time. Also, when it comes to gratis - why are you letting certain managers walk out with 4 bags of things that they have hand picked? Then leaving whatever they discarded to be handed out??? Constantly had missing gratis from my bag because of managers going through the products they wanted. Scheduling is not flexible or even makes sense. Whoever they like gets better shifts. Would constantly have extra shifts added with no notice until an hour before the shift. Or shifts taken away because a favorite wanted them.

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