Great company, Meh Circumstances - Operations Manager Sephora Employee Review

4.0
Feb 1, 2026
Recommend
CEO approval
Business Outlook

Pros

After just being hired I got the opportunity to take on a lot of the responsibilities of the lead operations manager who left shortly after me joining the team. I was championed to take charge and to really work hard supporting the team.

Cons

I got passed up on the full time position as operations manager despite doing a lot of manual work the job required. It was really upsetting since I was doing the work for the past 7 months, often alone with zero complaint.

Explore other reviews about Sephora

5.0
Jun 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Support, Benefits, Growth, Community, & Skillfulness

Cons

Pay, Customers, Hours, Uniforms, & Management at times

5.0
Jun 16, 2026
Recommend
CEO approval
Business Outlook

Pros

Friendly, knowledgeable, supportive coworkers. Management is generally pretty good. You get to work with all the fun products and learn directly from brand reps. And the customers are there to learn about the products - and you get to talk to them about the best products. If you're excited about Sephora, go apply!

Cons

Hours vary based on the time of the year.

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