Better than no job at all - MCA Sears Employee Review

1.0
Jan 28, 2010
Recommend
CEO approval
Business Outlook

Pros

It's not bad, if you are going to school. At my store, at least, they work well with students. Good associate discount -- 20% on softlines, 10% on hardlines, even on clearance items (unless you are using a third-party credit card, then that discount goes away). If you work 1000 hours in a year on your anniversary date, you start accruing vacation time a little every week (part-timers, at least). If you don't care about your job and try to do the least you can, you will probably get away with it.

Cons

If you do care, it's horrible. You are constantly having to repair what not only customers, but your fellow associates have broken. You will make minimum wage, regardless of how much experience you have, and how many job duties you have, and as of today, there is no hope of a raise, as there is a freeze in place. If there are no price changes, planograms, or other projects to do, you will get no hours. Your hours will vary wildly depending on what is going on, but more often than not, you will be getting less than 25 (probably much less), even though absolutely nothing is being completed as it is supposed to be, and your area will look horrible. The more you care, the more this hurts. It hurts even more when you realize that you are making the same amount as your coworkers who are helping to destroy your area by moving out merchandise and putting it in places that you just cleaned up the day before. Management will do nothing to stop this, and the cycle will continue. You will clean, it will look nice, your coworkers will come out, dump merchandise wherever, you will clean it . . . . Coachings are done unfairly, with some people getting away with things that others are being written up for. There is no 401k match anymore. There are no full-time MCAs at my store, as they would have to be given benefits that Sears is not willing to give. There are scheduling difficulties, too. You only get the schedule a few days before the week starts, and it often changes during the week. Sometimes, you won't be told this is going to happen ahead of time, and will only find out when you miss a shift you didn't know you were scheduled for, or when you try to clock in and you can't.

Explore other reviews about Sears

5.0
Jun 10, 2026
Recommend
CEO approval
Business Outlook

Pros

Good team and good compensation

Cons

The contract is only for 30 days, so it needs to be renewed every month, and we always lose access during the process. This creates some uncertainty for us.

4.0
Jun 19, 2026
Anonymous temporary employee
Recommend
CEO approval
Business Outlook

Pros

Working at Sears allowed us to develop strong customer service, communication, and problem-solving skills in a retail environment. We gained experience assisting customers, handling transactions, managing merchandise, and working as part of a team to meet sales and operational goals. The position also helped us improve time management, adaptability, and the ability to work effectively in a fast-paced setting while maintaining a positive attitude toward customers and coworkers.

Cons

One challenge of working at Sears was managing periods of high customer traffic, which could be stressful and demanding. We occasionally faced difficult customer interactions, changing sales expectations, and the need to balance multiple responsibilities simultaneously. Additionally, retail schedules often required evening, weekend, and holiday shifts, which could affect our work-life balance.

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