Pros
Colleagues are friendly. Seeing and having an impact of aeroplanes operations is a real passion of mine and I got to experience that.
Cons
Broken promises(contract signed to be a dispatcher but never touched dispatch until I left the company even after I attended the course) Horrible management in almost every department. (Management will suck up to every airlines' wishes and demands and push it down to the graded staff. No support from management even if suggestions were made to improve work implementations or a mistake was made by an employee accidentally.) Bad staff discount (As an airport pass holder you are entitled to only 10% discount on retail, food etc. Which is really ridiculous considering the staff do their utmost best to make changi airport the world's most efficient airport) No career progression at all.