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      SGS

      Engaged Employer

      SGS reviews

      Soul destroying - Call Agent SGS Employee Review

      2.0
      May 23, 2017
      Call agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      The main pro was steady hours 9-5 (Monday - Friday). The work in general was easy. Co-workers were really kind and helpful and were always there to offer support and advice.

      Cons

      There was no room for advancement or further training. There was no reward for being a high performer. The work itself was monotonous and boring and very script-based. When mistakes were made the agents were blamed and the scripts were changed without looking at why mistakes of this nature may be made.

      Explore other reviews about SGS

      5.0
      Feb 12, 2026
      Analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very stable. Really nice people. Management is super nice. I recommend as a place you can build a career. Work / life balance is good too.

      Cons

      I would say the lower salary but benefits are great.

      3.0
      Jun 11, 2026
      Operation manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      - Big company, globally recognized. - Nice co workers - Financially stable and has huge potential. - Diversity and continuous effort towards sustainability.

      Cons

      - Very slow, not aggressive. - No career growth, internal politics. Policies are very different across business lines which is unusual for such a huge company. - Low compensation compared to competition. - Not much support form management

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