Profit-driven culture endangers safety and employee well-being - Cabin Service Supervisor Ryanair Employee Review

1.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

There are absolutly no pros to working at Ryanair. The only thing that you get is that you meet amazing people that hold you up and make sure you don't fall into a pit of depression

Cons

I don't think there is enough space to cover all the cons, but I will leave a few remarks here. * Absolutely no respect for their workforce, from cabin crew to pilots and ground staff. Ryanair's modus operandi is profit above all else. * Complete disregard for safety concerns. By this, I mean they exploit the human factor to such an extent that they constantly put air travel safety into question. The people flying the aircraft are exhausted, and the people working in the cabin are exhausted. Ryanair plays with fire every day, hoping nothing goes wrong. If something eventually does happen, they are ready to place the blame on the crew. * If anything, and I mean anything, happens to you, it is your fault. Did you injure yourself at work? Your fault. Did you experience a traumatic event on board due to a passenger assault, a medical emergency, or a security incident? Your fault. By this, I mean they will not only refuse to support you, but they will often shift responsibility onto you and leave you to deal with the consequences alone. * I would like to have enough space to talk about sales, but I'll simply say this: at Ryanair, you are not cabin crew, you are a salesperson. You are there to sell, sell, sell, and sell some more. Scratch cards, duty-free products, food, drinks—anything that can be sold must be sold. If your sales figures are not good enough, you may be called in, criticised, demoted, or given a warning. * You cannot be sick at Ryanair without facing scrutiny. Being unwell often means being questioned, challenged, or accused of exaggerating your condition. Management frequently acts as though they are medical professionals, giving medical opinions and suggesting that employees are not genuinely ill or are imagining their symptoms. * For many women, being pregnant at Ryanair can be extremely challenging. The level of stress experienced by some employees can be overwhelming. There have been situations where tensions surrounding the treatment of pregnant employees became so severe that management had to be removed from crew rooms. To this day, there are individuals who are reportedly prohibited from interacting with certain groups of staff because of past incidents. * Many reports of what happens within Ryanair never become public, which is unfortunate. In my opinion, Ryanair is an accident waiting to happen, and if more people knew what went on behind the scenes, many would think twice before stepping onto one of their aircraft. * The CEO has publicly stated on several occasions that he wants to reduce labour costs and has made controversial comments about management practices. He has also suggested that a significant part of Ryanair's success comes from putting employees under intense pressure. In my view, these attitudes create a culture of fear rather than a healthy working environment. * Sales bonuses are often presented as attractive incentives, but many employees feel that the reality does not match the promises made during recruitment. * The company operates an internal social network called FleetHub. Employees are sometimes contacted during their days off and encouraged to engage with company posts by liking or commenting on them. * There is virtually no work-life balance. Staff can be contacted on their days off regarding matters that many would consider non-urgent. * Operations frequently disregards the advice and feedback of crew members, despite those employees being directly involved in day-to-day operations. * Employees are generally paid for flying hours rather than total duty time. As a result, Ryanair may position crew around its network as passengers before and after operating flights. It is not uncommon for employees to spend extremely long periods travelling and working while only being paid for a small portion of that time. While these practices may comply with regulations, many employees feel they are unfair and contribute significantly to fatigue. The CEO has publicly criticised flight-time limitations, such as the 900-hour annual flying limit, yet these limits exist to support aviation safety. What is often not discussed is the amount of unpaid or poorly compensated duty time that occurs outside of actual flying hours. Employees may work extremely long days while only a fraction of that time counts towards the regulated flight-hour limits. P.S. - This is only a small, infamous part of Ryanair. There is so much more, and it's all documented. There just needs to be a brave soul willing to come forward and expose it.

Explore other reviews about Ryanair

5.0
Jun 2, 2025
Recommend
CEO approval
Business Outlook

Pros

lot of days off, no flying and free time

Cons

Salary could be better, but compared to the working days was really ok

1.0
May 7, 2025
Recommend
CEO approval
Business Outlook

Pros

Decent salary, but still not enough, and not even comparable with other airlines, also the low cost ones.

Cons

Everything. The worst company I have ever worked for, 0, ZERO respect for the workers. Your are just a slave, that needs to sell as much scratch cards and products on board. If you don't do it? They will call you on your personal mobile and tell you that it's not acceptable and stuff like this, trying to scare you. I have seen people FIRED for this, and even for other stupid things. Also sometimes, it's SO unsafe! There's cabin crews, that I met, that literally don't know anything about this work, not even closing the doors properly. Absolutely a disaster, but yeah, you just need to sell as much as possible, who cares about the rest.. Also, you are not getting paid for OT, it doesn't even exist, usually you do 4 flights in a day, you could start at 5:00 AM (It means that you need to get up at 3:30 maybe, and be at the airport on time), and get back home after 5/6 PM, it happened to me a lot of times, and my health, was absolutely a disaster, I had to leave because I had a lot of medical conditions due to flying too much. I couldn't do that anymore.

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