Good luck - Senior Manager Rent-A-Center Employee Review

1.0
Jun 19, 2025
Recommend
CEO approval
Business Outlook

Pros

I am sure there are some pros but I can not think of any at the moment. The hours changed from 50 hours to 40. That was good.

Cons

Long hours, no help, management would do it " how they want it done" not by policy. One minute they tell you to work with your customers the next they tell you to pick up the merchandise, then they get mad if you have returns.

Explore other reviews about Rent-A-Center

5.0
Jan 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good benefits and you can grow with in the company.

Cons

Long hours, weekends → poor work-life balance High stress from sales & collection pressure Inconsistent or micromanaging management Pay often feels low for workload Physically demanding (deliveries, field work) Limited growth; high turnover

2.0
Apr 30, 2026
Recommend
CEO approval
Business Outlook

Pros

The benefits can be decent, there are growth opportunities, and if you’re lucky, you work with a great team.

Cons

Poor management on many levels. From a store level, extending to corporate, the “leadership” needs work on their people skills. People are only capable of handling so much, and the lack of support from upper management makes it harder to work day to day. Additionally, the goalpost is always moving. If you manage to exceed their expectations, completing those same goals will no longer be good enough. The lack of support when it comes to customer abuse is embarrassing. We’re in 2026 and we should want to support the teams that are keeping the company running. Corporate is out of touch with reality. Anyone making over 6 figures a year no longer view customers as people, but as numbers. It doesn’t matter what horrid stories you hear on a daily basis, they are expected to bend to standards that shouldn’t exist anymore.

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