Best job yet; for my type. - Account Manager Or "CAR" Rent-A-Center Employee Review

5.0
Apr 5, 2010
Recommend
CEO approval
Business Outlook

Pros

You have to be a certain kind of person probably to feel good about doing this job. I spent a lot of time in call centers and retail management. I really truly almost didn't realize how close working the call centers were to making suicidal before it was almost too late! When I ran a retail store afterwards I felt much better but didn't have the job security I wanted. After nine months of looking for work I found RAC and dove in head first. I haven't been there long and it could just be the fact I found work that has me "high", but so far I feel VERY HAPPY about the job. I've never said that before! The work is varied enough I don't get bored and I feel that RAC offers people a chance to own nice things that otherwise wouldn't afford them. There are also many other reasons to rent from RAC like a short term and inexpensive rent for those who might need equipment for a special project or meeting. To me, RAC seems upfront and comfortable with displaying total costs and break down to weekly payments right on each product. You also never lose money when you rent at RAC. In my store we have to repossess the product if you miss payments but if you intend to rent to own you will never lose money. For example if you've paid $400 toward a tv and we have to take it back, we will apply the total amount when you can resume payments. RAC really lets you start right back where you left off. Over all it's fair and upfront business. Unfortunately some folks come in and choose to rent more than they can afford. They tend to try and keep our stuff when they've agreed to return it upfront if they weren't able to pay the rent. I make it a friendly point to mention It's a felony to do this while drawing up the rental agreement. (TN)

Cons

The truth is, renting as a customer or working here as an employee works for some people, and just doesn't for others. For me I'm thankful to have found the income I need to stay where I love to be. It's been a nice surprise that I actually enjoy the work too. Yeah it's sweaty, but I'm gonna be fit! My energy has already increased! Just take advantage of the observation day. This will give you a decent idea if it's a good fit for you.

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Pros

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Cons

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