Cut-throat - Medical Laboratory Scientist Quest Diagnostics Employee Review

2.0
Sep 14, 2025
Recommend
CEO approval
Business Outlook

Pros

A new lab so there is the opportunity to guide development and gain valuable experience/training from very nice instrument company representatives. None of the usual STAT/ER friction with hospitals. LOTS OF UNAVOIDABLE DOWNTIME.

Cons

I completed all of the tasks that were assigned to me. Much of the lab was/is being installed and validated. The culture felt very corporate/cut-throat and people rarely accepted responsibility for their role in issues in order to look good to higher-ups. A daily game of trumpet your achievements while sabotaging others. Management/IT doesn't seem really interested in this lab....interpersonal issues and tech problems aren't professionally addressed. It's very hard to get an email response from anyone. A man-child coworker is a huge mess to deal with even though he's "senior". I don't recommend working here unless this is usually an easy job for you and you can cover yourself against coworkers with selfish intentions. Came with the territory as a former travel contract MLS. The current crop of coworkers are kinda weak...with a 1-2 FTE workload (10-20 samples/day) for 5-6 staff there was still constant complaining and backstabbing. The building had/has a rat problem and smelled like a bankrupt pet store. There were rats audibly chewing holes in the ceiling, having babies, and dying. It smelled terrible. A supervisor never reported I concern I had to HR and believed the perpetrator over me.

Explore other reviews about Quest Diagnostics

5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Organized and flexible with schedule

Cons

There were none it was great to work there.

1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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