Quest pays well, but its highly bureaucratic and painfully slow in decision making. - Anonymous employee Quest Diagnostics Employee Review

4.0
Jun 11, 2011
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Quest pays well & has good benefits. I have gripes, but overall Quest is a good/solid company with a stable/predictable work environment (which is all some people look for).

Cons

Prepare to work like a dog in the corporate office. Don't expect raises or good bonuses anymore because the company is missing targets. The status-quo is celebrated and encouraged. Even the CFO demands "no changes" to the work product he receives to the point that the staff lives in fear of getting the font or spacing wrong (this approach results in limited efforts to reengineer processes, and tends to lend material support to status-quo employees). Even though I have some gripes, I still have great respect for Bob Hagemann & much of his staff.

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5.0
Jun 15, 2026
Recommend
CEO approval
Business Outlook

Pros

Organized and flexible with schedule

Cons

There were none it was great to work there.

1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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