Unachievable metrics - Phlebotomist Psr II Quest Diagnostics Employee Review

2.0
Apr 14, 2025
Recommend
CEO approval
Business Outlook

Pros

Part time differential will bump up pay about $3 extra dollars per hour. DEI is excellent IOP can be great if placed in a decent clinic.

Cons

Always short staffed High turnover Shoddy hardware Phlebotomists are required to do reception, accept payment (including overdue invoices), scan IDs and insurance card, answer questions, allay anxiety and fear, accommodate for physical, emotional or cognitive disabilities, accommodate for low English (or other local language) proficiency, draw blood perfectly, decipher complex testing requests, call physicians for clarification if needed, do kit draws, maintain asepsis, and so much more in a ten minute appointment. You are required to take walk ins even if there’s not enough time. During all of that, you will have timers going off to remind you to spin down the other blood you’ve drawn from prior patients and do all of your own processing and preparation for courier pickup. If you thrive on chaotic circumstances out of your control and adrenaline spikes all day this is the place for you. Otherwise, avoid phlebotomy altogether. The industry is broken and they want us to do the work of 3 employees by ourselves. They want robot-level accuracy and speed with the patience and compassion of a hospice nurse. It destroys the joy of employees at every level. I had about 10 different supervisors in 9 years. Major Red flag 🚩

Explore other reviews about Quest Diagnostics

5.0
Jun 9, 2026
Recommend
CEO approval
Business Outlook

Pros

good company to work for

Cons

not a ton of growth opps

1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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