Poorly Managed and Not Accepting - Quality Assurance Representative Quest Diagnostics Employee Review

1.0
Mar 9, 2023
Recommend
CEO approval
Business Outlook

Pros

Health Insurance, Dental Insurance, Vision Insurance, Regular Paycheck

Cons

Incredibly poor management. People are promoted on a favorability system rather than qualifications. Leadership is protected from any wrong they do. Work-Life balance is non-existent and many policies are written to be “enforced/interpreted at department managements discretion,” leaving inconsistent enforcement a common problem. Constantly worried about “the bottom line.” Secret layoffs have been rampant. If you are upfront about being neurodivergent in anyway, prepare to be pushed out quickly as neurotypical thinking is all that’s appreciated. Also, support for the LGBTQ+ community is lip service at best to try to make the companies image better. No real support is offered. Very little room for advancement. Management prefers to use employees until they can’t take it and replace them, so you’re just a number.

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5.0
Jun 22, 2026
Recommend
CEO approval
Business Outlook

Pros

Quest has a good work environment

Cons

There are no Cons so far

1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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