Pros
Flexible start time Good amount of paid time off (if you are allowed to use it) Co-workers are hard working, have integrity, and really care about quality.
Cons
I used to feel proud and even lucky to work here. When I first started, it really seemed like they cared about the employees and were actually focused on patient quality. With all the recent changes however, it seems like management is only focused on numbers rather than what is really going on. We've lost a ton of employees that are not being replaced. We are not allowed to have one minute of overtime for the week, even though our department had minimal overtime to begin with. This had resulted in backlogs of tests and many client complaints. They are cutting corners at every turn from staffing to supplies. My health care has gotten more expensive every year, deductibles have basically doubled for three years in a row. People are not rewarded for working more efficiently, they are just given more work, while the slower employees get away with doing less and less. Raises and bonuses have been bad and getting worse for the past five years. HR has been outsourced and from what I've heard are not easy to get a hold of or deal with. IT help desk is idiotic, you have to call a centralized number to put in a ticket, to have them call the guys one floor down, who come up and fix the problem in two seconds, only it took three days in real time. Management is often unavailable when you have questions and they treat each other badly. Direct supervisor won't stand up for us because of politics. Didn't used to be the case but our old supervisor was forced out of their job into a department they didn't want to work in. Management are constantly in meetings discussing productivity numbers and pilot programs and a bunch of other nonsense instead of being on the floor seeing what is really going on. No real room for advancement, even though they tout that principle all the time. Will exploit employees by having them do tasks that should be come with higher pay but not actually paying them more. Upper management making decisions about things they have no experience with, making things worse. The work is tedious. People are trained on several different tests but most often are only scheduled to do one thing for months or years at at time. Complaints are met with what seems to be concern and a promise to fix the problem, but it never changes. It's intensely frustrating to work here any more.