Not the worst, but DEFINITELY NOT the best - Client Service Representative Quest Diagnostics Employee Review

2.0
Jun 4, 2019
Recommend
CEO approval
Business Outlook

Pros

-PTO -Benefits -Casual Dress code -Monday through Friday with flexible work schedule. -Coworkers

Cons

Where to start? When I was first hired by Quest in 2017, it was a great place. However, it became dreadful going to work. The pay for what is required of you is beyond ridiculous. Getting paid $15/hr for a position that you should be getting paid AT LEAST $18-$19/hr. Benefits are good, however expect to see $200-$300/month coming out of your check. That however can be reduced by $50-$100 by completing a wellness event that occurs once a year. Favoritism is their ultimate downfall. If you know how to do your job PERFECTLY, you are doing the job of 5 people, you better have time to socialize with everyone because that is the only way you will get a big promotion. This didn’t happen to me but I saw this happen and that person ended up looking for another job and left the company. People aren’t valued at this company. The turnover rate is ridiculous. But they could care less. As long as they get paid, that’s all they care about. Sucks, but that’s how they are.

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5.0
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Recommend
CEO approval
Business Outlook

Pros

Quest has a good work environment

Cons

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2.0
Jun 28, 2026
Recommend
CEO approval
Business Outlook

Pros

Relatively good benefits, difficult to get fired.

Cons

Toxic workplace, unhelpful management, no HR on-site, working with dangerous chemicals all day, very boring and repetitive work.

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