Experience you have here depends on your boss and function - Manager Quest Diagnostics Employee Review

2.0
Jul 5, 2018
Recommend
CEO approval
Business Outlook

Pros

Company is on the up because of new United contract to go in place in 2019. New management with Steve r did a relatively good job of replacing most of senior management that drove quest down below labcorp. Stock price is high which boggles my mind since quest doesn’t actually make any product. It just runs blood lab results.

Cons

As someone here already mentioned there were quite a few lay offs because of Medicare diagnostic rates being cut 15 percent . People are nice here but that can also translate to nothing is getting done. Everything at quest is broken and while things are being fixed it’s still broken in the inside. There are tiny dollars for r&d and there’s not much innovation - just acquisition. Areas I would stay away from are public policy which in non existent, medical affairs which is a relatively new function, marketing - you can’t do much with the dollars here, analytics if you are fine with running a million databases to find the answer and some functions of finance. Do your research!

Explore other reviews about Quest Diagnostics

5.0
May 4, 2026
Recommend
CEO approval
Business Outlook

Pros

Independent work, relaxed environment, helpful coworkers

Cons

Repetitive work, long hours on feet

1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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