Stable job with poor leadership and no growth - R&D Quest Diagnostics Employee Review

1.0
Apr 21, 2026
Recommend
CEO approval
Business Outlook

Pros

Good job stability and 8-5 job Might be okay for an entry level role

Cons

The work culture is deeply reactive rather than proactive. Because leadership lacks a fundamental understanding of the technical operations, they rely on "micromanagement by crisis." When a regulatory audit looms or a process failure occurs, the floor becomes a high-stress environment filled with blame shifting rather than root cause analysis. If you are a subject matter expert, your input will likely be dismissed or viewed as a threat to managers who are out of their depth. Opportunities for internal promotion are nonexistent because there is no structured mentorship or professional development path. You’ll find yourself stagnant, performing repetitive tasks while watching the quality of output dwindle. The is a huge ethical concern regarding patient safety and compliance due to procedures not being followed and lack of oversight.

Explore other reviews about Quest Diagnostics

5.0
May 29, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Career growth and technical skills

Cons

location is bad, a lot of overtime and short-staff

1.0
May 2, 2026
Recommend
CEO approval
Business Outlook

Pros

I don’t think there’s any pros honestly

Cons

Everything is horrible, overwhelming environment. They make you overwork, ridiculous expectations to make 30 patients a day with all the patient challenges, meet ridiculous numbers a month , they want us to charge patients something they don’t suppose to pay, they tell us to lie the patients about the payment to get their credit card, and when they get mad because we do they say it’s our fail patient s complaints. They fire the best employees and even if they have 10-20 years either the company they don’t care they still fire them . They don’t value the employees, lack of professionalism, from every body. Bad management in every location. You can’t trust supervisors they love gossiping with the employees about other employees, if something happen to you all the locations know what happen to you . HORRIBLE! You get sick there from this toxic environment . They just care about the numbers not about you .

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