Feedback - Gym Manager Pure Gym Employee Review

3.0
Jan 18, 2023
Recommend
CEO approval
Business Outlook

Pros

Good flexible working hours If you have a good lime manager as your CM with the correct level of support - the job is really enjoyable. Bonus structure is achievable.

Cons

Financially the business doesn't have a quick enough turn around time for facilities. This impacts the gym directly, no one else. Amount of workload with just 2 managers is extremely heavy, you need to be great at the job to have an effective impact on a club. Older clubs need to be paid attention to, not just invest into new ones. Sometimes Pure cop out and bodge job stuff and don't just go all out to eliminate issues fully. Too much pressure for management to jump in on classes as well as everything else. Feedback system is good however a lot of pressure as falls directly to the gym management which realistically a lot of it isn't in our control to impact.

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Pure Gym Response
3y
Thank you for your review! We’re so pleased you are enjoying your time as a PureGym employee. With regards to the aspects of your role you have raised as a concern, we will be using glass door as a feedback platform to look into how we can further support our team members however the meantime, we recommend speaking with your line manager to speak about how best they can support you straight away to improve these areas.

Explore other reviews about Pure Gym

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great culture and management is cool

Cons

none at all, very calm

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Pure Gym Response
1w
Thank you for your review! We’re so pleased you enjoyed your time as a PureGym employee, the PureGym culture is so important to us and our team, and we love hearing this feedback.
1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The only “good” thing is the small percentage of new equipment and that some gyms are 24 hours.

Cons

Management is unfair, cutting hours and expecting a single worker to handle the entire gym. Incredible staff are undervalued, while third-party cleaners and side services pretend to solve problems they don’t. Members are chaotic, shifts are impossible, and yet leadership refuses to hire properly. Think smarter, not cheaper.

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Pure Gym Response
1w
Thank you for taking the time to leave us a review, we do appreciate all feedback and are sorry to hear that you are not having a good experience with us. We can see that you may be working with us currently, so would suggest that you reach out to either your Regional Manager or your HR Business Partner who will do their best to support.
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