Not paid for work. Rent higher than earnings - Personal Trainer Pure Gym Employee Review

1.0
Mar 28, 2022
Recommend
CEO approval
Business Outlook

Pros

- The team can create an exciting and fun atmosphere, if a team is constant for long enough. - Some control over your business (aspects of it).

Cons

- Without your PT hours, you have to pay more than you earn - meaning any time you are on shift, you're losing money. At the end of the month, your hours for Pure Gym always end up a net negative. - Very little to no support in terms of building your business - any reviews or meetings will often include words of motivation, general advice, 'mindset' advice, but not much about improving and refining your business. - Employees have less to say than members - you don't feel like you are respected as a member of staff. - No long-term benefits - due to the way the contracts work, even after a long stint of employment, you still gain no benefits e.g. pensions. - High turnover - often times before a team can find itself, people leave and move on, due to the harsh practices regarding pay. - Lack of control on shifts - if you wish to teach specific classes, if they don't align with PureGym's schedule, you are unable to. Classes often end up being cancelled for this reason, as they are at unfavourable times for members. - Lack of control of own business - in addition to little business support, some aspects of it are limited - your own advertising, own classes, and many other ideas are shut down. - Lack of care for professionalism within the industry - many trainers are able to get away with a lack of knowledge, sometimes leading to the injury of members, as PureGym needs people to man the floor, and so does not care for their ability as a trainer. This reputation of trainers being unknowledgeable and uncaring to learn causes issues for those that genuinely care and spend time perfecting their work.

Explore other reviews about Pure Gym

5.0
Jun 4, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

great culture and management is cool

Cons

none at all, very calm

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Pure Gym Response
1d
Thank you for your review! We’re so pleased you enjoyed your time as a PureGym employee, the PureGym culture is so important to us and our team, and we love hearing this feedback.
1.0
Apr 7, 2026
Recommend
CEO approval
Business Outlook

Pros

The only “good” thing is the small percentage of new equipment and that some gyms are 24 hours.

Cons

Management is unfair, cutting hours and expecting a single worker to handle the entire gym. Incredible staff are undervalued, while third-party cleaners and side services pretend to solve problems they don’t. Members are chaotic, shifts are impossible, and yet leadership refuses to hire properly. Think smarter, not cheaper.

avatar
Pure Gym Response
1d
Thank you for taking the time to leave us a review, we do appreciate all feedback and are sorry to hear that you are not having a good experience with us. We can see that you may be working with us currently, so would suggest that you reach out to either your Regional Manager or your HR Business Partner who will do their best to support.
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