Struggles to make profit or invest in staff, high turnover, constant cost-cutting - IT Technician Pro Global Employee Review

2.0
Mar 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Friendly staff, some of whom have been working for Pro a long time and have a good knowledge of the company. The office culture is friendly and relatively laid back. Benefits excl. salary are decent.

Cons

Pro's strategy is to chase any work for a price so low it barely seems to make it worth it. Senior management makes strange decisions without consulting SME's in the company. The company fails to make a profit year on year despite constant shifting internals. Departments outside of revenue earning areas see little to no investment and are often treated as burdens, and revenue earning departments have high turnover as staff gain the qualifications at Pro to move to somewhere more deserving of their skills.

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Pro Global Response
5y
Thank you for your Glassdoor review and we are glad you think the office culture is friendly, the staff are knowledgeable and the benefits are good. We are disappointed to read your other comments and these will be shared with the relevant management team. If you would like to discuss your points please speak to your manager or reach out to HR.

Explore other reviews about Pro Global

5.0
Mar 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The job is not very stressful. You get to work remotely and it's easy enough to do once you know the systems.

Cons

Very, very low pay. You can get more money in standard data entry

2.0
Jan 14, 2026
Recommend
CEO approval
Business Outlook

Pros

Very helpful teammates is the only thing.

Cons

Training could be a lot better. Pay suck.

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