Worst Workplace Atmosphere - Auto Mechanic Pep Boys Employee Review

1.0
Dec 16, 2024
Recommend
CEO approval
Business Outlook

Pros

Great place to learn how to change tires and change oil.

Cons

One of the worst work atmospheres I've ever witnessed. Racism was rampant when I was there. Everyone is paid book-rate, all of the job tickets go to the two top mechanics first before being distributed anywhere else. If service managers give tickets to anyone else, top mechanics will force out the service manager, or bully them until they quit.

Explore other reviews about Pep Boys

5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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