Scamming Old Boy’s Club Needs to Go! - Assistant Service Manager Pep Boys Employee Review

1.0
Oct 17, 2024
Recommend
CEO approval
Business Outlook

Pros

If you’re looking to skate by for minimum wage this is the horror show for you! Expect horrible conditions, terrible shifts, and more OSHA violations than you can count in a day!

Cons

Management will promise the ASM (Assistant Manager) the prospect of monthly & quarterly bonuses but you’ll never see one. Expect to see yourself working the most while your Store Manager is never around, and say goodbye to your nights and weekends! You’re on call 24/7 - after hours and days off. You’ll get a lunch break IF you have an emergency and insist on needing one - but will be responsible for making sure your staff takes their’s because “lunch is mandatory”. Upper Management will twist anything to make you hear what you want without telling you anything. If your employees aren’t drunk or high they’re somewhere in the shop drinking or smoking when they should be working - which is why you’re always so far behind on cars upsetting the customers. Your Store Manager doesn’t care because he’s too busy selling the shop’s scrap metal for pocket cash to buy the liquor for the staff while they drunkenly break customer’s vehicles. If you’re looking for an honest place to work and not be the middle man/person between the delinquent upper management and staff I strongly suggest you find ANY other reputable repair facility than PepBoys!

Explore other reviews about Pep Boys

5.0
Feb 6, 2025
Recommend
CEO approval
Business Outlook

Pros

The people were fun and committed.

Cons

Risk Management Department was undergoing shifts making progress challenging

2.0
Apr 2, 2026
Recommend
CEO approval
Business Outlook

Pros

The competitive pay. Thats about it

Cons

The whole guarantee system. Management, equipment. To anyone who decides to go to pepboys as a flat rate tech, they changed the guarantee system to where if you're not efficient, you only get what you flagged. So if management is bad, the location is bad and its slow, it gets rough. Prior it was a guaranteed pay based on you hitting 40 hours. Their excuse was people "abusing" which is really backwards thinking. If you're starting out, I recommend Firestone. The pay might be slightly worse but you'll have a guarantee of at least 30 hours. Also management at my location seems content only doing tires and flat repairs that hit budget. All while I have to come to them to see if my ticket got sold or if the fleet company approved of the work.

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